About Us

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    Where is your jewelry made?

    Our jewelry is manufactured in China and India.

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    Why should I buy from you?

    We are one of the few online jewelers to have generations of expertise in gemstones. In addition to this, we offer direct-from-the-manufacturer pricing, which is at least 30-40% less than any of our competitors.

    All of our jewelry is of remarkable value and quality.

    Also, as we manufacture our own jewelry, you can easily customize any piece with the metal, style, gemstone, and carat weight of your choice.

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    Do you offer gift services?

    We offer free gift wrapping and personalized gift messages with each purchase.

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    Can I visit your office?

    Yes, you can visit our Manhattan location by appointment. Call or email us to book an appointment. 

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    Can I order a resized product?

    Most Rekiya Designs products can be resized with an additional charge. When ordering a resized product, expect an extra 1-2 days for delivery. 


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    Are there any additional customization charges?

    There are no additional charges for customizing a design that is present on the website. However, if you have a design that is not listed on the website, the standard designing cost will be $150. Please contact one of our Personal Jewelers at 1-212-730-9267. 

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    Do you offer custom jewelry? Can I customize a jewelry piece?

    Yes, we specialize in customized jewelry. All our designs can be made in any metal, size, carat weight and can accommodate any gemstone. You can also send in one of your designs and we will craft it for you (additional charges may apply). Please contact our customer service team at 1-212-730-9267 and they will be happy to assist you.

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    Can I customize my order?

    All products can be completely customized. To customize an order, Email info@avajewelsinc.com . We can also work with you to design original custom pieces. Delivery time for custom pieces will be on a case-by-case basis. 3-4 weeks can be expected for delivery after the design is finalized. 



Shipping and delivery

Jewelry Care and Maintenance

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    What care instruction should we follow?

    We make all of our jewelry with the highest standard for fine jewelry quality. With high-quality materials and precious gemstones comes some extra care but with the right maintenance and care routine, your jewelry will continue to shine and sparkle as if it is brand new.

    As a general care tip, don’t wear your jewelry when exercising, swimming and cleaning.

    When not being worn, keep it in a safe dry place, and store pieces separately to avoid damage.

    Maintain the shine of your jewelry by avoiding contact with agents such as soaps, perfume, lotion, makeup, hair & cleaning products, acids etc.

    14k and 18k solid gold pieces can last forever, so you can wear your jewelry every day, everywhere. While 14k and 18k gold is made to last a lifetime, it does require gentle care and occasional polishing.


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